We recommend reading the following terms and conditions before using our online store. If you continue to shop on our  JetFleet online shop, you know and accept all the general terms and conditions. Jurij Fajdiga s.p. reserves the right to change the conditions in the JetFleet online shop at any time. All changes are legally binding to customers and the Jurij Fajdiga s.p., so we recommend that you regularly review the terms of the agreement.

 

General terms and conditions of the online store and information about the supplier

The general terms and conditions of the JetFleet online shop are drawn up in accordance with the Consumer Protection Act (ZVPot), the Personal Data Protection Act (ZVOP-1) and the Electronic Communications Act (ZEKom-1). The JetFleet online store is an information system intended for the presentation and sale of products to the user. It is managed by Jurij Fajdiga s.p., hereinafter referred to as supplier / shop / JetFleet. The user is the person who uses our system, i.e. the customer in the online shop. When registering in the online shop, the user gets a username that is the same as their email address, which they determine in their profile, along with a password. The user's username and password are uniquely determined and linked to the entered data. After registration, the visitor becomes a user and acquires the right to purchase. The General Terms and Conditions concern the operation of the JetFleet Online Shop, the user's rights, and the business relationship between the provider and the customer.

 

The JetFleet online store is managed by the company:

Company Name: Načrtovanje tiskanih vezij, Jurij Fajdiga s.p.
Short Name: Jurij Fajdiga s.p.
Address: Na Hribu 6, 5271 Vipava, Slovenia
Municipality: Vipava
Administrative Unit: Ajdovščina
Statistical Region: Goriška
Company ID: 9636749000
Tax ID: 68808046
VAT Registered: No
Legal Form: Sole Proprietor
Registered with: AJPES, Nova Gorica
Date of Registration: 9th April 2024
Business Activity: Other engineering activities and technical consultancy (M71.129)
Ownership Type: Private Ownership

 

Contacts

email: info@jetfleet.store

tel. no: +386 64 323 064

note* Please be aware that costs may arise when using a telephone line, especially if these costs differ from the basic rate. Ensure you are informed about any additional charges that may apply when contacting us or using our services via phone.

 

The buyer is bound by the general conditions in force at the time of purchase (online order). At the time of the order, the user is reminded of the general conditions of the contract and confirms his knowledge by placing the order.

 

Availability of information

The provider undertakes to always provide the customer with the following information:

• Company identity (company name and registered office, registration number).
  company address (e-mail, telephone).
• Essential characteristics of the goods (including sales services, warranties)and the validity period of the provided information.
• Availability of products (every item offered on the website should be available within a reasonable time).
• Terms of product delivery or service performance (and method, place and approximate delivery date).
• All prices, which must be clearly and unequivocally determined, must be clearly displayed, whether they already include taxes and transport costs and other duties, as well as the validity period of this information.
• The method of payment and delivery or fulfillment, and the validity period of this information.
• Time validity of the offer
• The term within which it is possible to withdraw from the contract and the conditions for withdrawal (description of the right of withdrawal pursuant to Article 43c ZVPot; in cases where the consumer has no right of withdrawal pursuant to Article 43c ZVPot, is explicitly informed
• Explanation of the complaints procedure, including all contact details or customer service.
• By logging into the JetFleet online shop by e-mail, the visitor becomes a member of the JetFleet online shop. Thus, the member (hereinafter also the user) acquires the right to purchase in the JetFleet online shop. When registering in the JetFleet online shop, the visitor gets a username that matches his e-mail address and a password. The username and password of a JetFleet member are unambiguously determined and linked to the entered data. Registration is also possible during the purchase process.

 

 

Personal information

1. Use of Personal Information

1.1 Order Processing and Fulfillment: We use the personal information you provide to process your orders your purchases, and deliver them to your preferred shipping address. This includes communicating with you about your order status and providing necessary updates.

1.2 Customer Support: We may use your personal information to respond to your inquiries, provide customer support, and address any issues you may have with our products or services.

1.3 Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, special offers, abandoned checkouts or upcoming events. You can opt out of receiving such communications at any time by following the unsubscribe instructions included in the emails or contacting us directly.

1.4 Legal Compliance: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes protecting our rights, privacy, safety, and property, as well as those of our customers and the public.

 

Orders

Orders are placed via the Internet 24 hours a day, every day of the year. The consumer chooses and orders the products in the online store, classified under categories.

Ordering in our online shop is easy and safe..

You can purchase in the JetFleet store in five steps: choose the product or products and add them to the cart, review the cart, enter your account and delivery information, select the delivery and payment method and confirm the order. Your order will then be shipped as soon as possible.

DELIVERY TIME:

• usually: 2-30 business days upon receipt of payment
• with heavier workload *: 2-45 working days after receipt of payment
  * Black Friday, big discounts

 

PRICE LIST:

By scrolling through the Cart, you will see a list of products that have been added to the cart. By clicking the View Cart button, you can see the products in the cart and the total amount of the order (excluding the shipping cost); here, you can enter the discount code in the Coupon Code field and click ENTER COUPON. By clicking on Completion of purchase or Checkout, you will move to the last step to complete the order. First, you enter the payer's information (name, surname, company name, if you want an invoice for a company, select the country, enter the street, postal code, city, telephone and email address). Then you choose whether you want your order to be delivered to another address, if you don't want to, the products will be delivered to the address that you entered for the invoice. You can enter your notes in the Order Notes field. Under the Your order tab, you can also choose the delivery method and the payment method. By clicking on the BUY NOW button, you agree to our terms and conditions.

After submitting the order, the buyer receives a notification by e-mail that the order has been accepted. It lists the products and quantities selected by the buyer. About a possible change to the order or cancellation, the buyer must inform the provider about this via the e-mail address info@jetfleet.store, where he must also indicate the purchase number, which is mentioned in the e-mail about the purchase.

After placing the order, you will receive a notification by e-mail, "Your order from...", with which we confirm the receipt of the order in the queue. You usually receive an email notification within 5 minutes, but this time may be extended due to different settings of email clients.

 

Product descriptions

The photos of the products are symbolic and do not guarantee the characteristics of the products. The provider does not commit the correctness and completeness of the information on the pages of the online shop.

 

Payment methods

The following payment methods are available in the online shop:

• Payment with Cedit card (Mastercard, Visa, Maestro and American Express).

** After receiving payment based on the offer / proforma invoice, the order continues to be processed.

 

Invoices

After delivery of the ordered items, JetFleet also sends the invoice to the customer's email address.

The invoice includes the breakdown of the price and all costs relating to the purchase, as well as a communication of the right to withdraw from the contract.

The buyer must verify the data's correctness before placing the order. Subsequent objections to the correctness of the invoices issued are not taken into consideration

 

Prices

All prices on the website are in euros and do not include VAT unless the website specifically states otherwise. The reduced price is the regular reduced price at which the presented product is sold for a fixed or indefinite period.

All prices in the online shop are product prices and do not include shipping costs. The prices are valid when the order is placed and do not have a predetermined validity. The prices are valid in case of payment with the payment methods indicated above, under the conditions indicated above.

Despite our best efforts to provide the most current and accurate information, pricing information may be inaccurate. In this case, or if the price of the item changes during the order processing, Jurij Fajdiga s.p. allows the buyer to withdraw from the purchase. Funds paid with gift cards, bonuses and pro forma invoices are not reimbursed. Gift certificates and discount bonus codes cannot be exchanged for cash. Discounts and coupons are generally only added together if otherwise indicated!

 

Prepaid cards and credit cards

When paying by credit or debit card, the following conditions also apply:

• The payer (user account information) must be the same person or organisation as the payment or credit card holder.
  If the data of the payer on the account and the person on the payment or credit card do not match, the supplier reserves the right to cancel the order.
• After confirming receipt of the order, it is impossible to change the order's content either—the final amount of the contract, except in exceptional cases with the approval of the tenderer.

 

Discount codes

The discount code or promotional code offers various advantages for purchasing through the JetFleet online shop. You can find the active code on the title page of the advertisement, in the JetFleet email of the online shop or in other media. The code offers a variety of benefits, from a variety of gifts to discounts. Any code is always limited in time but must be used within a limited time. Otherwise, it is invalid. If the customer uses the discount code or subsequently cancels the order with the code used of his own free will, he is no longer entitled to a new advantage from this code.

Discount codes do not add up and do not apply to products on sale unless otherwise indicated.

USE OF THE DISCOUNT CODE:

• Select the items you want to buy and put them in the cart. After adding items to your cart, continue by clicking the Checkout button. Enter your personal data and select the delivery method, specify the delivery address and select the payment method.
• In the same step, click Have a coupon? Click here to enter the code and enter the discount code in the Coupon Code field and confirm the insertion by clicking on the Insert Coupon button.
• When you enter the discount code, the value of the discount code is automatically subtracted from the price of your order. The amount that has yet to be paid remains.
• The discount code can also be a one-time one, meaning you can only use it once.
• In principle, a combination of different benefits (discount code, promotional code and bonus) within the same order is impossible. The order delivery can be processed more efficiently.

Product shipmet

All items in the JetFleet Online Shop have availability information. Availability data is valid for business days.

 

Order cancelation

The user can cancel the placed order at no additional cost until the electronic message relating to the shipment of the goods is received. Order cancellation can only be made at info@jetfleet.store.

At the time of cancellation, the user must provide the following information:

order number,
name and surname of the buyer,
Buyer's address In case of non-delivery of the products from the order, the supplier reserves the right to cancel the order if the customer does not respond to the supplier's message.
Before this, the supplier will inform the customer by e-mail and/or contact him on the telephone number provided when placing the order. If the customer does not respond within ten (10) working days, the supplier can cancel the order sent. Customers who have previously paid for their order by bank transfer, Moneta, Pay Pal or credit card will be refunded within five (5) business days of cancelling the order.

 

Cancellation of the contract / return of the goods

According to Article 43 of the Consumer Protection Act (ZVPot) (Official Gazette of the Republic of Slovenia, No. 98/04), the consumer has the right to notify the company of contracts concluded at a distance or outside the premises commercial within 14 days of receipt of the goods *. (via email: info@jetfleet.store) to withdraw from the contract without having to justify their decision. In this case, the consumer is burdened only by the direct cost of returning the goods. In the event of a Company error in packaging or damage to the product, the shipping costs for returning the goods are borne by the company. In any case, the consumer must attach a completed Return Form. Upon receipt of the goods, the company returns all payments made in accordance with the law to the consumer. Refunds will be made as soon as possible and no later than 14 days after receipt of the returned goods.

If you cancel your order prior to shipment, we will refund the full order amount excluding the payment fee which we can not recover. The payment fee is typically 3,5% of the order value.

If you are unhappy with our product, we accept returns of unused and undamaged goods within 14 days of arrival. We will refund you the value of the product (excluding the payment fee and the shipment cost!) after receiving them back. Returned items must have no visible signs of wear or use. Please contact us for shipment details. Shipping back is at your own expense. 

 

Return address:

Jurij Fajdiga s.p.

Na Hribu 6

5271 Vipava, Slovenia

* Merchandise must be as received - undamaged and in original packaging

 

Package damaged, destroyed or lost

In case of advance payment, the supplier is not liable from the moment of collection of the shipments, with the ordered products, to the delivery service  for cases of physical damage, destruction or loss of the shipment, as well as in case of lack of content in the shipment or if the shipment shows signs of opening (the packaging has visible damage). In all these cases, the user must initiate a complaint procedure with Pošta Slovenije, i.e. bring the shipment to the nearest post office in the same condition it was received, without adding or removing anything and filling in the complaint report. It also informs the supplier via the contact email info@jetfleet.store.

 

Customer responsability

The buyer must verify the invoice data's correctness and notify the seller of any errors within eight (8) days of receipt. Subsequent complaints should be taken into consideration. Your credit card will be charged directly upon order confirmation. The amount that will be charged to your card may differ from the amount indicated on our site, as it depends on the surcharges or fees of the card issuer (and/or card provider) applied during the transaction process.

We are not responsible for fees associated with changes in exchange rates and surcharges set by your bank or any additional fees for foreign currency transactions charged by the card issuer if EUR is not the currency in which the credit card issuer issues invoices.

 

Personal data protection

Jurij Fajdiga s.p. undertakes to permanently protect all personal data of the user in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and ZVOP-1. Everything is detailed

For information on the processing of personal data, consult the Privacy Policy. The user must be aware that he is obliged to provide the personal trader with his/her personal data in a correct and truthful form and is also obliged to inform the online trader of the modification of his data. By accepting these terms and conditions, the user confirms that the personal data provided by him/her is correct.

 

Communications

The JetFleet will contact the user via remote means of communication only if the user does not explicitly object to this and in accordance with the provisions of ZEKom-1.

The provider's advertising emails will contain the following components:

• They will be marked clearly and unambiguously as advertisements.
• The sender of the JetFleet will be clearly visible.
  Various campaigns, promotions and other marketing techniques will be marked as such, and the participation conditions will be clearly defined.
• The method to unsubscribe from receiving advertisements will be clearly presented.
• The providers will explicitly respect the users wish not to receive advertising messages.
• JetFleet advertising messages will be clearly visible and clearly separated from games and competitions Copyright

The JetFleet online shop is owned by Jurij Fajdiga s.p., all rights reserved. The website's content may contain material whose copyrights may also be owned by third parties. Therefore, any transmission of information from the website is permitted only with the owner's prior written consent. We reserve the right to change the terms without notice.

JetFleet Disclaimer
The brand makes every effort to ensure that the information published on its website is up-to-date and correct. However, the characteristics of the items, the delivery time, or the price can change so quickly that the supplier cannot correct the information on the website. In this case, the supplier will notify the customer of the changes and allow him to withdraw from the contract or replace the ordered item. The supplier has the option of withdrawing
from the contract only if a manifest error is ascertained (Article 46 of the Slovenian Civil Code). An apparent defect is considered a defect of the essential characteristics of the article, and all mistakes that are considered decisive according to the uses of the shop or the intention of the customers and which the supplier would not confirm or conclude the contract in case of knowledge. This also includes obvious pricing errors

 

Complaints and disputes

The provider complies with applicable consumer protection legislation and makes every effort to fulfil its duty to ensure an effective complaint-handling system. Complaints can be sent by e-mail at info@jetfleet.store or by ordinary mail to the address: Jurij Fajdiga s.p., Na Hribu 6, 5271 Vipava, Slovenia. The appeal procedure is confidential. Jurij Fajdiga s.p. is aware that an essential characteristic of consumer disputes is the disproportion between the economic value of the complaint and the time and costs incurred for resolving the dispute, which also constitutes the main obstacle to the consumer's failure to bring the dispute to court. Therefore, JetFleet endeavours to the best of its ability to amicably resolve any disputes. The supplier must confirm within five working days that he has received the complaint, inform the user of the time necessary to deal with it and keep him informed of the progress of the procedure.

 

EXTRAJUDICIAL RESOLUTION OF CONSUMER DISPUTES

Following the legal regulations of Jurij fajdiga s.p. does not recognise any out-of-court consumer dispute resolution provider competent for resolving consumer disputes that may be initiated by the consumer under the Out-of-Court Consumer Dispute Resolution Act. Jurij Fajdiga s.p., which is a supplier of goods and services, allows online commerce in the territory of the Republic of Slovenia and publishes on its website an electronic link to the online platform for the resolution of consumer disputes (SRPS). Platform for online resolution of consumer disputes.

This regulation derives from the Law on out-of-court settlement of consumer disputes, Regulation (EU) no. Regulation (EC) n. 524/2013 of the European Parliament and of the Council on the online resolution of consumer disputes and amending Regulation (EC) no. 2016/2004 and Directive 2009/22 / EC. 

 

Help and further questions

For all your questions, we are available via
email info@jetfleet.store

 

EXPERIMENTAL HARDWARE AND SOFTWARE

The JetFleetF6 family controllers and the VESC® firmware are experimental software designed to develop and test electrical systems incorporating electric motors or actuators. Electrical systems can cause danger to humans, property and nature; therefore precautions shall be taken to avoid any risk. Under no circumstances shall the software be used where humans or property are put to risk without thoroughly validating and testing the whole system. Software and hardware interact in various ways, and software developers cannot foresee all possible combinations of hardware used together with their software, nor problems that can occur in these different combinations.
Things that can happen, even when using the correct settings, are

• electrical failure
• fire
• electric shock
• hazardous smoke
• overheating motors and actuators
• overstrained power sources, causing fire or explosions (e.g. Lithium Ion Batteries)
• motors or actuators stopping from spinning/moving
• motors or actuators locking in, acting like a brake (full stop)
• motors or actuators losing control over torque production (uncontrolled acceleration or braking)
• interferences with other systems
• other non-intended or unforeseeable behavior of the system

 

JetFleetF6 family and the VESC® firmware are developer tools that for safety reasons may only be used
by experts and experienced users, knowing exactly what they do.
following safety standards applicable in the area of usage.
under safe conditions where software or hardware malfunction will not lead to death, injuries or severe property damage.
keeping in mind that software and hardware failures can happen. Although we design our products to minimize such issues, you should always operate with the understanding that a failure can occur at any point of time and without warning. As such, you shall take the appropriate precautions to minimize danger in case of failure.

 

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall JetFleet, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.